Most helpful review
New Reviewer

It has been over 7weeks and I have not received the ring, there is no damn way to contact them, they stole $175.40 from me with no way to contact them5

Jewelry Room - It has been over 7weeks and I have not received the ring, there is no damn way to contact them, they stole $175.40 from me with no way to contact them5
Jewelry Room - It has been over 7weeks and I have not received the ring, there is no damn way to contact them, they stole $175.40 from me with no way to contact them5
Jewelry Room - It has been over 7weeks and I have not received the ring, there is no damn way to contact them, they stole $175.40 from me with no way to contact them5
Jewelry room stole 175.40 from me with no damn way to contact them, I have tried there number out of Hawaii, no one answers, and you can't leave a message, do not bid on this site they will steal your money and you can't contact them in any way!!!

User's recommendation: DO NOT BID ON THIS SITE, THEY WILL STEAL YOUR MONEY!!!

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ID
#3623543 Review #3623543 is a subjective opinion of poster.
Cons
  • Deceptive customer service
  • Non delivery of items purchased
  • No way to contact the seller
Loss
$175
Preferred solution
Full refund

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Verified Reviewer
New Reviewer
After winning bids on this site and paying in full via Pay pal I discovered Jewelry room, RTOVERSEAS and Golden Star Limited and Jewlxy, all associated with one person they produce the purchases through Golden Star Limited in Hong Kong. Paying through Pay Pal shows...
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ID
#3679255 Review #3679255 is a subjective opinion of poster.
Pros
  • Webpage seems fairly easy
Cons
  • Being taken for a ride with the other junk they sell
  • Very misleading
  • Shipping takes way too long
Preferred solution
I want to know if the stones in these rings are genuine because the rings I just received look cheap opal & Diamond in Gold 14k and emerald & Diamond in Silver 140745 / 140593 if these are created stones I want a Partial refund and an Apology.

Didn’t receive item

Jewelry Room - Didn’t receive item
Won bid on 03/12/21 still didnt receive item. product/4/5-CT-CHOCOLATE-DIAMOND-14KT-SOLID-GOLD-ETERNITY-RING/620793/. invoice #139971 Wheres my item???

User's recommendation: Recommended to not put bid on it,

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ID
#3557501 Review #3557501 is a subjective opinion of poster.
Pros
  • Jewerly is junk
  • Hhhhh
  • Authentic rings
Cons
  • If i went over current stats i could not bid bid
  • Non delivery of items purchased
  • Jewerly is junk
New Reviewer

Awful jewelry

Jewelry Room - Awful jewelry
Jewelry Room - Awful jewelry
They show beautiful pics and have all of the reasons the story is fantastic mine came in WAY smaller/brassy colored than I expected. I took them to a jeweler and 2 pawn shops to check the value and they ALL said it was crap. I highly recommend not buying from here!

User's recommendation: Beware!!!

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ID
#3472803 Review #3472803 is a subjective opinion of poster.
Location
Jonesboro, Georgia
Loss
$500
Preferred solution
Let the company propose a solution
New Reviewer

Package did not get passed customs and returned to sender

Did not get passed customs and returned to sender. Customer service wont even reply. Took over two months from purchase to border customs

User's recommendation: Don’t get duped.

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ID
#3401114 Review #3401114 is a subjective opinion of poster.
Cons
  • Delays in shipping slowest delivery possible once shipped
  • Having payment issues
Preferred solution
Let the company propose a solution

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

PURCHASED $162

Jewelry Room - PURCHASED $162
I did not receive a tracking number for my order. It also it placing bids without my knowledge! Now it wants me to check out $1000+ dollars of jewelry. Ive tried deleting them(there is some that are the same piece but one is $100 and the other is $70 or $65. If I dont receive a tracking number soon, I expect the RING I ordered, or my money back.
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ID
#3236052 Review #3236052 is a subjective opinion of poster.
Location
Wailuku, Hawaii
New Reviewer

Want to bid will not allow me to why??

Very upsetting Ive used this sight for many years I will not recommend this sight to no one Im really upset it has come to this my daughter is getting married to her girl friend I wanted to get them both something special Please allow me to bid Diana

User's recommendation: Don’t but from this site.

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ID
#3078616 Review #3078616 is a subjective opinion of poster.
Location
Niles, Ohio
Pros
  • Nice pieces with great prices
Cons
  • Not being able to bid
Preferred solution
Apology
New Reviewer

Very upset will not let me bid it’s ***

Trying to bid &;; it will not allow me to bid on items I like if this is how u treat your customers I will not be recommending your auction to none of my friends

User's recommendation: Don’t buy from you.

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ID
#3078519 Review #3078519 is a subjective opinion of poster.
Location
Niles, Ohio
Cons
  • No answers
  • Deceptive customer service
Preferred solution
Let the company propose a solution

Returns

They offered me a 15% refund and i have not seen that. Then they offered me a coupon. I want the refunds.

User's recommendation: Never buy from them.

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ID
#3035441 Review #3035441 is a subjective opinion of poster.
Location
Newton Falls, Ohio
New Reviewer

Still in cart

the $1000 bid still in cart please fix fix cart auction 610075 $1000 please fix hhhhhhhhhhhhhhhhhhhhhhhhhhhhh

User's recommendation: cancellation mistake.

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ID
#3028679 Review #3028679 is a subjective opinion of poster.
Pros
  • Hhhhh
Preferred solution
just cancel

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Missing item

I received an order but every thing I purchased wasnt in the package. Please contact me in regards to my order.

User's recommendation: Takes a long time to ship.

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ID
#2913065 Review #2913065 is a subjective opinion of poster.
Loss
$100
Preferred solution
Deliver product or service ordered
New Reviewer

Unreceived items

Do not use this site! You will not receive all items purchased and they will falsely Claim that a chargeback was made with no evidence whatsoever.

User's recommendation: If you want to bid on legitimately go to aiken auctions.

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ID
#2813436 Review #2813436 is a subjective opinion of poster.
Cons
  • Delayed or no shipment
  • Will not get all items paid for
  • This website is a scam
Loss
$411
Preferred solution
Deliver product or service ordered
New Reviewer

About my order

Jewelry Room - About my order
I ordered 8 items and only received 3 of the eight items. K paid for all eight items on June 15, 2021. I have not been issued a refund on items not received
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ID
#2810633 Review #2810633 is a subjective opinion of poster.
Loss
$411
Preferred solution
Deliver product or service ordered

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Refund policy

Update by user Jul 13, 2021

Been in touch with company several times but they will not budge on this policy

Original review posted by user Jul 13, 2021
Received a ring I did not order from Jewelryroom. on contacting them I was asked to return the item and I would be refunded. It cost me $25 dollars to return it but when I asked for a reimbursement I was told that I could only get the refund amount off my next order. I do not like their merchandise but the company refuses to refund my expenditure. This happened more than 2 years ago and I am still waiting. This happened

User's recommendation: Send any items received in error collect.

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ID
#2678584 Review #2678584 is a subjective opinion of poster.
Pros
  • Jewerly is junk
Cons
  • Item quality not great half the time return at your own risk
  • Unacceptable refund process
Loss
$25
Preferred solution
Full refund
New Reviewer

Where's my order

I would like to receive an update regarding the item I ordered , I continue to log on to the site to search for any form of reaching out for customer support but to no avail, just wondering if it's possible to get any help on this matter. Thank you.
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ID
#2663589 Review #2663589 is a subjective opinion of poster.
Loss
$89
Preferred solution
Deliver product or service ordered

I still waiting for my last order

I received email they told me you receive the package last order but I don't receive it can you check what's going on
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ID
#2662187 Review #2662187 is a subjective opinion of poster.
Location
Sacramento, California

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